Client Account Manager | Hybrid Schedule Available!

Client Account Manager | Hybrid Schedule Available!

Customer Service Health Care

At GrapeTree Medical Staffing, we firmly believe that our people are key when it comes to building and maintaining the thriving, innovative company that GrapeTree is today. If you’re ready to contribute to our success and make an impact in the healthcare industry with a strong, ever-growing team, then check out our GMS Client Account Manager opportunity.


Apply Today | https://recruiting.paylocity.com/recruiting/jobs/Apply/2398405/GrapeTree-Medical-Staffing/Client-Account-Manager


Here are the details:

Our GMS Client Account Managers are the ultimate liaisons between our healthcare professionals, suppliers, and facilities. This position focuses on building & maintaining long-lasting relationships with existing corporate clients to ensure patient care levels are met, both in quantity and quality. If you have a passion for providing amazing customer service and building a partnership with our facilities through consistent communication & monthly business presentations, this could be your dream match!

  • Location(s): Our corporate office is located in Milford, Iowa. We work and live where others vacation! We offer the option to work full-time onsite, hybrid, or full-time remote based on your location. Onsite: Team members can choose to work full-time onsite at our corporate office. Hybrid: Our hybrid option allows team members to work 3 days at home and 2 days in the office each week. Thursdays are considered to be a universal onsite day for all employees within a 40-mile radius of headquarters.
  • Schedule: As a GMS Client Account Manager, you can expect to work Monday-Friday, 8am-5pm CST.
  • Wage: This hourly position pays at $19.50 per hour. Wages are received weekly, with the option to earn it sooner with Instant Pay!
  • Benefits: Medical insurance: premium as low as $10.07 per week, Basic Life Insurance: $50,000, 401k: up to 4% employer match, bonuses/incentives: numerous opportunities

A day in the life of a GMS Client Account Manager:

Support to our corporate clients:

  • On a daily basis, you will build relationships by serving as a point of contact for your assigned corporate clients & their facilities
  • Monitor staffing levels within each of the corporations’ facilities to understand trends and forecasts
  • Manage clients’ projects, goals and identify opportunities for business growth
  • You will provide above and beyond positive energy while frequently interacting with our clients via phone calls and email.
  • Our corporate clients put their trust in you, so you will host monthly business reviews with them to ensure we maintain a strong, innovative, and transparent partnership

Support to our internal team:

  • Communication is key! Through consistent communication with your corporate clients, you will communicate their needs and requests to the internal Staffing Specialists, Supplier Account Managers and Travel Account Managers
  • Maintain a high sense of urgency in order to keep your facilities needs high priority
  • Collaborate with other supporting teams on staffing solutions to maximize coverage & fill rates
  • You will provide excellent internal customer service and build positive relationships, always.

Here’s what we would need from you to be successful in this role:

  • A high school diploma (or equivalent)
  • A high level of confidentiality
  • To be detail-orientated & maintain high-level organization skills
  • Organization, computer, and communication skills
  • Ability to type at least 30 WPM
  • The ability to be in 100% attendance during the entire new hire orientation and training
  • If working a hybrid schedule, candidates much have a minimum of 25mb & 5mb internet capabilities for their home office space.

We think you’ll love working for us. Here’s why:

  • Benefits with YOU in mind – Our benefits begin the first of the month following your date of hire. Our benefits include:
  • Medical insurance with premiums as low as $10.07/week
  • Vision and dental plans
  • Short-term disability
  • Flexible spending account
  • Basic and Voluntary Life insurance
  • 401k plan and 401k matching
  • Paid-time-off (PTO)
  • Holiday pay
  • Pet Insurance
  • Bonus! Your birthday is a paid day off
  • Reward and Recognition Opportunities – Our employees rock… we get it. That’s why we offer fun incentives, programs, and annual awards.
  • Health & Wellness – Being in the healthcare industry, health and wellness is important to us. That’s why we have a wellness committee to coordinate and encourage wellness activities, plus we offer ergonomic standing desks to all on-site employees, a 24/7 fitness center in our corporate office, and wellness reimbursement up to $20 per month!
  • Crushing Company Culture – We work hard, but we play hard, too! We keep our GrapeTree family connected with so many fun initiatives:
  • Social hours
  • Quarterly business updates
  • Snack Attack Wednesdays
  • Volunteer and wellness opportunities
  • Annual summer picnic for employees and their families
  • Annual holiday party with awards and prizes
  • Various corporate events

Love Where You Work: The workstation for this position is a cubicle setting where you will be able to closely interact and connect with your co-workers! You can expect multiple monitors, frequent phone usage, adequate lighting, a clean environment, and moderate noise levels.

Our Bragging Moment: For the seventh year in a row, GrapeTree was ranked #4503 on the 2022 Inc. 5000 List of Fastest-Growing Private Companies!

Where You Can Find Us: 2501 Boji Bend Dr. Suite 100, Milford, Iowa 51351

EEO/AA: Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service

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